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Terms & Conditions

Última atualização em 01 Jun 2023

All services provided by TurboHost (“TurboHost E.I”) may be used for lawful purposes only. The transmission, storage or presentation of any information, data or material in violation of any Mozambican state or municipal law is prohibited. This includes, but is not limited to: copyrighted material, material that we deem to be threatening or obscene, or material protected by trade secret and other statute. Subscriber agrees to indemnify and hold TurboHost harmless from any claims arising out of the use of service that damages Subscriber or any other party.

Sites that promote any illegal activity or present content that may be harmful to TurboHost’s servers, or any other server on the Internet, are prohibited. Links to such materials are also prohibited.

Examples of unacceptable content or links:

WARNING: IF IDENTIFIED IN ILLEGAL ACTIVITY ON YOUR ACCOUNT, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY WITHOUT NOTICE. FURTHERMORE, TurboHost WILL NOTIFY THE APPROPRIATE AUTHORITIES OF YOUR ACTIONS.

Traffic Usage

All account plans come with a predetermined amount of allowed data traffic. If this limit is exceeded, the account will be suspended until the next billing cycle, or until the customer purchases an additional traffic package.

IRC

We currently do not allow IRC or IRC bots to operate on our servers. server abuse Any attempt to harm or cause harm to a TurboHost server or client is strictly prohibited. As our customer, you are responsible for all of your bills. If you violate the Terms of Services outlined above, your account will be terminated with no chance of a refund.

Refusal of service

We reserve the right to refuse, cancel or suspend service at our sole discretion. All TurboHost subnets, distribution sites and dedicated servers must adhere to the above policies, with the exception of system resources in relation to dedicated servers.

Invoicing

By the Account Activation Date each month, TurboHost shall: (1) charge the customer’s credit card (where such information has been provided by the customer); or

(2) deliver, by email or regular mail, an invoice in accordance with the applicable Service Fees for services rendered in the current month. When an invoice is delivered to the customer, payment must be sent to TurboHost by the specified payment due date. TurboHost shall be entitled to immediately terminate this agreement for failure of the customer to make payments within the time period set out in the invoice. You will receive an invoice monthly. All credit cards are automatically billed monthly. It is the customer’s responsibility to ensure they have enough credit to cover this transaction. In case of insufficient credit, we will notify you by email when we need to receive another credit card number within 24 hours. If we do not receive a response within 24 hours, the account and all accounts in the account plan will be suspended.

Service fees

Certain services have an installation fee charged by TurboHost to the customer, which must be paid by the customer in order to enjoy said services. If customer terminates this agreement, customer will be responsible for any and all outstanding fees owed to TurboHost and agrees to pay any and all fees incurred by customer. As services are provided on a monthly basis, customer will be responsible for service fees incurred each month, regardless of when customer provides notice of termination. So, for example, if the customer provides notice of termination on the 15th of a given month, the customer will be responsible for service fees for the entire month, and those fees will not be prorated or refunded.

Money back guarantee and refund policy

We offer a 30-day money-back guarantee. Refunds: If Customer has retained services for 30 days and has prepaid TurboHost for such services, refunds will be issued upon Customer’s request. Therefore, if the customer’s account is canceled at any time during the service period of more than 30 days, the customer will not receive a refund.

Account Deactivations

Any account deactivated due to non-payment will require a 10% reactivation fee prior to reactivation.

Cancellation refunds

We DO NOT refund partial monthly fees for accounts. We require 30 days notice for a cancellation.

Refusal of service

We reserve the right to refuse, cancel or suspend service at our sole discretion.

Limitation of Liability

TurboHost will not be liable for any claimed damages, including incidental and consequential damages, which may arise from TurboHost,